Taxes and Charges
There are 2 taxes possible, tax 1 and tax 2. Tax1 could be used for state and Tax2 could be used for local, or whatever scenario you need.
The options are:
NO - Taxes on this option are none.
Tax 1 - Tax1 taxes on this option, only.
Tax 2 - Tax2 taxes on this option, only.
Both - Applies both Tax1 and Tax2 taxes.
Enter the Tax for Tax1 and Tax2. The percentage is calculated so if you have a 10% tax, enter 10, not .01.
You can name the tax by using the drop-down for selecting a tax name, like 'Local' or 'State', etc. If you don't find what you want, just type in the type of tax it is. The names of taxes show up on the newer invoices.
You can have a Supply Charge or a charge for disposal of used parts added to the invoice. The supply charge is a percentage of the parts, if you want to use a supply charge enter the percentage you want. You have also have a supply charge that is a percentage of labor, or both. If supply charges are taxable click on Yes.
The Flat checkmark for supply charges means the supply charge will be that exact amount, if there is a labor or parts item on the RO.
Use Supply Charge Cap to put in a maximum supply charge. You can still override the supply charge in the RO directly by clicking on the checkmark near the supply charge in the RO screen.
The labor rates are added to the labor automatically when you are adding new records. The default markups are added to the Parts List (inventory) and stored in the Parts/Inventory List. However, when you are adding an item to the actual work order, the markup is not stored, just the cost and the price. The markup will show up, but it is basically to help you calculate the price from the cost. It is not stored in the work order parts, only the inventory.
If the customer is a wholesale customer, the wholesale rates and markups will apply.
To track technician commissions, enter the percentage for the commission.
Default Labor Rate
Enter the normal rate that you work for. If you have a job that requires a different rate you can change that rate when you enter it into the labor list.
Universal Markup for Parts
If you use a standard markup for parts enter that percentage here. You can set the markup different than this on individual parts, this is just the standard markup.
We used to only have what is referred to as a Margin Markup. This is the default. This is actually the correct way to mark items up for retail. This is correct because the math works both ways. If I markup a part 10% above cost, then take a 10% discount, it should equal the cost. For instance, when I markup $100, the price is $111.11. If I discount $111.11 by 10%, the cost is $100. (10% of 111.11 is 11.11, then subtract the 11.11 from the price)
If I marked the cost up using a percentage markup, the price would be $110.00. This is the way many people do markups. The reason it is wrong, is if you decide to give the product to the customer at cost, and you know you markup by 10%, when you discount the $110.00 by 10%, you get $99.00. You just lost $1.00.
If you've already been using a percentage markup, you can keep on using it. Just be careful when discounting parts.
Customer Markup OK
By checking this, you can allow a markup for parts to be entered in the customer record, which will override the markups in the inventory items.