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How to Whitelist an Email

You will want to whitelist
wrenchnews@vmtsoft.com as well
as pos@vmtsoft.com.

Below is information on how to
whitelist: VMT Software with AOL,
Yahoo, Gmail, Hotmail, Outlook,
Apple Mail, ThunderBird and
Postini. Even if your ISP or email
program is not listed, with these
instructions you should be able to
figure out how to whitelist our
email address at any ISP or with
any email program.

Also, if you find email from
pos@vmtsoft.com in your spam or
junk folder, please take that
opportunity to tell your mail
program that it is not spam by
hitting the "not spam", "not junk" or
similar button, as that will train
your program to whitelist it.


To add pos@vmtsoft.com to your
AOL address book:
Open an email from us and then
click the 'This Is Not Spam' button
Click the Mail menu and select
Address Book
Wait for the Address Book window
to pop up, then click the 'Add'
Wait for the Address Card for New
Contact window to load
Paste pos@vmtsoft.com into the
‘Other E-Mail’ field
Make our "From" address,
pos@vmtsoft.com, the Primary E-
Mail address by checking the
appropriate box
Click "Save"


To whitelist pos@vmtsoft.com with
Yahoo!, you will need to set up a
"filter" after first taking the
following steps:

If you find email from
pos@vmtsoft.com is going to your
Yahoo! bulk folder, open it and
click "Not Spam"
Be sure that the address
pos@vmtsoft.com is not in your
"Blocked Addresses" list. If
pos@vmtsoft.com is on your
"Blocked Addresses" list, select it
and click "Remove Block"
Now to create the filter:

Open your mail and click on "Mail
Options" in the upper right hand
Select 'Filters' (in the bottom left
On the Filters page, click "Add"
Select the "From header:" rule,
and add "contains" and
pos@vmtsoft.com, which tells the
system to put email with
pos@vmtsoft.com in your inbox
and not the bulk folder.
Click the "Choose Folder" pull
down menu and select 'Inbox'
Pick the Add Filter button


To whitelist our address with
Hotmail you will need to add
pos@vmtsoft.com to your Hotmail
Safe List. Here's how:

First, if you find email from us in
your Hotmail junk folder, open the
email and click "Not Junk"
Next, check to see if if the email
address pos@vmtsoft.com is on
your Blocked Senders list. If you
find pos@vmtsoft.com on your
Hotmail blocked senders list,
select it and click on the "Remove"
Next, open your mailbox and click
"Options" in the upper right hand
At the top of the page, click on the
"Junk E-mail Protection" link
Next, click on "Safe List", which is
down near the bottom
Copy and paste pos@vmtsoft.com
where it says "Type an address or
Click the "Add" button


First, if you find email from us in
your Gmail spam folder, select our
email and click the "Not Spam"
Next, open an email that you have
received from us
Click on the little down-pointing-
triangle-arrow next to "Reply":
Click "Add VMT Software"

Microsoft Outlook

On the Tools menu, click Options
On the Preferences tab, click Junk
On the Safe Senders tab, click
Add pos@vmtsoft.com where it
says "Add address"
Click OK


To whitelist in Thunderbird, you will
need to add pos@vmtsoft.com to
your address book, and then set
up your Thunderbird Junk Mail
Controls to whitelist your address

First, if you find email from
pos@vmtsoft.com in your Junk
folder, right-click on our email and
choose "Mark as Not Junk"
Next, click the Address Book
Highlight the Personal Address
Click on "New Card"
In the "Contact" tab of the new
card, copy and paste
pos@vmtsoft.com to the email
dialog box
Click "Ok"
Next, to whitelist your address
book, select "Tools > Junk Mail
Controls" from the drop down
Update the "White Lists" module
under the "Settings" tab by
selecting "Personal Address Book"
from the drop down menu, and
then check the box next to "Do not
mark messages as junk mail"
Click "Ok"

Apple Mail for OS X

First, if email from
pos@vmtsoft.com ends up in your
junk folder, highlight or open it and
click "Not Junk" at the top of your
Go to Mail > Preferences from
your Mail menu
Go to the Rules tab
Select Add Rule
Give this rule a name such as
"VMT Software"
Create a rule that says "If any of
the following conditions are met:
'From' 'Contains'" and then paste
in "pos@vmtsoft.com"
From the actions, select 'Move
message' to mailbox 'Inbox'.
Click "OK"


You do not need to whitelist email
from VMT Software in Postini
unless you find it trapped in the
"Junk" area by Postini.

Log into your Postini account
Look to see if any email from
pos@vmtsoft.com is listed in your
Junk area
If you find email from
pos@vmtsoft.com in the Junk
area, check the check box next to
the email from pos@vmtsoft.com
Click the "Deliver Selected" link at
the very top of the Junk screen
On the next screen, click the
"Approve Sender" check box next
to the email from
Click the "Approve Selected
Senders" button
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